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Melissa Millican
Transformational leader with a credible history of success leading the planning and implementation of large-scale programs through exemplary leadership of on-site/remotely operating teams to deliver best-in-class customer experience. Track record of enabling organizational effectiveness through an amalgamation of vision, ingenuity, and strong business acumen with sound program management and relationship building skills. Commendable background in collating user feedback for existing program portfolios, identifying downstream issues, formulating risk mitigation plans, and executing change management initiatives to achieve significant cost savings. Demonstrated solid expertise heading multi-million-dollar budgets to exceed organizational objectives, support revenue growth, and contribute to the ongoing improvement and organizational alignment. Possess decisive leadership qualifications with expertise in establishing/maintaining strong lines of communication through virtual modalities, providing technical/operational guidance to field teams, and handling confidential information with extreme discretion.
Education
MS Expected Program Evaluation, Data Analytics
Arizona
Arizona State University
2022 - 2020
MA Organizational Management
Arizona
University of Phoenix Online
2005 - 2003
Selected Positions
Interim Title IX Coordinator
Idaho
Idaho State University
N/A
- Lead the implementation, investigation, and enforcement of Title IX 2020 Final Rule on campus and educational programming requirements, alongside presenting statistics to senior-level administrators for five campus locations. Identify trends in student and employee needs through data analytics to assess potential risks and concerns related to organizational culture, performance, and diversity for all campus locations. Train full-time employees on investigation/analysis techniques, supervise 15 investigators for university, and oversee investigations with sensitive information requiring a high level of confidentiality and discretion. Foster strong engagements with key stakeholders involved in the investigation process. Prepare 50<U+0096>100-page investigative reports eliciting critical findings, while leveraging R and other Microsoft packages with advanced proficiency.
- Served as a resource for employees and students for mediation, support services, and conflict management.
- Expertly mitigated risks/aftermaths of crisis events through close collaboration with campus partners.
Associate Director Univeristy Housing
Idaho
Idaho State University
N/A
- Provide cross-functional leadership on housing operations and residential needs of over 1.2K students, while effectively managing project budgets in between $1-3M throughout the lifecycle to deliver against short/long-term goals. Design and conduct comprehensive staff hiring and assessment processes for full-time, part-time, and student employees to fill vacant positions with top-tier talent. Manage housing software system, reported analytics to university administration, planned/allocated department’s $6M budget, and facilitated decision-making for contract appeals.
- Led a $1.5M restoration project for intensive fire damage to residence hall, displacement of 600 residence hall students affected by COVID-19, and Title IX investigations.
- Expertly tackled adverse situations, including suicidal ideation, medical crisis, domestic violence, and sexual/physical assault.
Engagement
Adjunct Faculty Member
Idaho
Idaho State University
N/A
- Leadership and Service Seminar (1 Credit Upper Division Course <U+0096> 4 years), Residence Hall Advising Seminar (1 Credit Upper Division Course <U+0096> 19 years), and First Year Seminar (1 Credit Course 11 years), responsible for developing all the curriculum and supporting online content for all courses.
Title IX Investigator
Idaho
Idaho State University
N/A
- Served as an active investigator of Title IX, and Title VII cases involving students and employees. Participated in training new Title IX investigators for the University (11 years)
University Conduct Officer
Idaho
Idaho State University
N/A
- Serve as a conduct officer for the university on a variety of cases over 19 years. Responsible for training the Student Conduct Board for the University. Served as the Conduct Administrator for the university on several cases, and during times when vacancies in the Student Affairs office occurred. Reported to the Vice-President of Student Affairs in this position. Coordinated with Athletics, Human Resources, Academics, and other divisions on campus in this role.
Athletics Compliance Chair
Idaho
Idaho State University
N/A
- Served the chair for cross-functional NCAA Compliance committee for the university (6 years), responsible for project oversight of compliance audit recommendation implementation
First Year Involvement Scholarship Administrator
Idaho
Idaho State University
N/A
- Scholarship program for first year students (10 years), mentoring, regular meeting, focus on student development for each student, regular engagement throughout the first academic year.
CARE Team Member
Idaho
Idaho State University
N/A
- Member of the Behavioral Intervention Team (15 years), assess risk, create plans for intervention, conduct necessary interventions with students and employees at risk
Certifications
FEMA Courses ICS: 100, 200, 700 (Emergency Management)
N/A
N/A
N/A
ATIXA Title IX Coordinator Training Levels I and III
N/A
N/A
N/A